Trainer Tools

A lot of organisations espouse the value of "learning", some even have it as an official "value" and have fancy posters to inspire people to learn, but few really live it, putting learning at the centre of what they do. Service industries succeed (or fail) almost entirely on the knowledge, skills, and behaviours of their people, so their ability to learn - and therefore improve performance - throughout their whole career is even more important. In this podcast I chat to Sarah Brennan and Rachel Sedgwick of JDX Consulting, a company that has done just that: put L&D at the heart of who they are and how they succeed. Sarah Brennan, is the Global Head of Learning and Developmen at JDX Consulting Having worked as a leadership consultant to JDX since early 2016, Sarah joined the company in 2017 as the CEO of Create Edge and Global Head of L&D. Sarah has over 15 years’ experience as a trainer, facilitator, HR professional and international executive coach. Fully CIPD qualified, an NLP Master Practitione