Smart Grid Today Podcast

ICF Lead Project Manager Laura Frantz and VP and Senior Technical Director David Meisegeier brought us up to speed on ICF's work with utilities using in-home smart speakers with voice assistants. This work, including ongoing in-the-field research at utilities like Con Edison in New York City and Southern Maryland Electricity Cooperative or SMECO, for example, reveals what people want, and frankly what they do not want from their voice assistant.