Thrive With Heather Poduska

"How To Lead Like A Samurai" with Guest Claudio Toyama Claudio Toyama is an international leadership coach for executives and professionals who want to become the top one percent in their industry. He has travelled, and lived, and worked, all over the world, in places like the UK, the United States, Italy, Brazil, and Japan. On today’s episode, Claudio talks about his new book, Leadership The Samurai Samba Vinci Way, that explains how to become an international one-percenter. Today we talk about what does it actually take to reach that tippy-top echelon of leadership. Claudio shares what some characteristics of those tippy-top leaders have that they all share, that’s different from their next level of excellence.He also talks about what you need to do to really get up to that 1%.   On this episode… 05:17 - What brought Claudio to Boston? 05:55 - Claudio talks about the work that he does 07:59 - What is the importance of your presence as a leader and an employee? 10:00 - How does Customer Service play out in t