Cues Podcast

Stephen Comer believes simplifying the work of his company’s credit union clients so those client CUs can, in turn, make life easier for their members.Director of financial services and insurance sales at Hyland Software Inc., Westlake, Ohio,  Steve Comer talks in this episode about how to better connect all the “core systems” in a credit union to all the “content” needed to use those systems to do a good job for members. Hyland Onbase is a CUESolutions provider for enterprise information platforms and the sponsor of this podcast. In the show, Comer defines “core system” as the core technology tool used by each credit union business area. For example, the “core system” in lending would likely be the loan origination system. Comer defines content as “all of the information that makes it possible to do your business and do it effectively.” So, in the case of lending, the content could include an appraisal, the loan application, all the standard mortgage process documents, all the documents provided by the membe