Cues Podcast

A new ebook from Experian, Navigating in a New Era of Credit Risk Decisioning, suggests that one out of three consumers remain concerned about their finances at this stage of the pandemic, while at the same time, some individuals have more cash than they had when the pandemic started—and now they’re ready to spend. In this episode of the CUES Podcast, Harry Singh talks about how credit unions might best serve their members with loans and other products considering this “two-lane” economy. SVP/decisioning products and solutions for CUESolutions provider Experian, Singh says this situation may get even more pronounced as government stimulus aid ends. He says financial institutions need to consider three areas in their response:1.      Data and advanced analytics: Credit unions need to create a “comprehensive understanding” of members to be able to best serve them. Singh suggests they need to ask: “What are what are consumers doing differently? What are they adopting differently, such as in digital channels for