Hosting Your Home - Airbnb Host Stories

HYH-21 When You Need Airbnb's Help....

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Synopsis

Debi Hertert of the podcast HostingYourHome.com talks with Portland Airbnb host Nancy Stevens.  Debi hears a great story of Airbnb support when Nancy needed it most. 0-02:15 Introduction 02:15-06:15 A short tour:  Nancy shows Debi the view, and gives her a short tour, punctuated by a stained glass window that Nancy gave to her late partner to commemorate their favorite fly fishing spot in Idaho. 06:15-15:30 Nancy’s Story:  Nancy told Debi that she had a major health emergency and was hospitalized for two weeks and unconscious for one of those.  Her brothers knew she had Airbnb guests arriving but knew nothing about Airbnb. Her sister-in-law called Airbnb and Nancy describes her as working with almost no information and how much help Airbnb provided.  She goes on to answer Debi’s question about why she started hosting. It’s a warm reminder of the emotional value of hosting. 16:45-21:00 Discussion: Then Debi and Nancy talk about a variety of topics.  The difference between residential and hospitality cleaning;