Dental A Team W/ Kiera Dent And Dr Mark Costes

It’s time to take a good look at your practice in the mirror: Are you assuming too much of your patients? Kiera shares an example of this at a Macy’s in Arizona where she was shipped from department to department without any helping hand. Don’t be like this Macy’s! Stop assuming your patients know what a crown is, or a root canal, or insurance verification. Stop sending your patients around in circles because you’re not on the same page as your fellow team members! This episode will encourage you to focus in on perfecting the patient experience in your practice. The good news, 95% of the changes you can make are free! By ensuring your patients are taken care of from start to finish, you’re showing the love and care they want to feel. But wait! There’s more! Are you looking for other ways to make your patients feel like VIPs? Visit www.TheDentalATeam.com to discover the path to perfection.