Motor Trade Radio

This week on #LeadingLadiesMTR, I caught up with Holly McAllister, head of customer service and quality at Motor Codes. Motor Codes is the government-backed, self-regulatory body for the motor industry, operating with the full support of the Trading Standards Institute. As the third episode of Leading Ladies in the motor trade, Holly and I discussed her extensive role, the vital work that Motor Codes do in the automotive sector and their three codes of practice for new cars, service & repair and warranty products. We also covered the reasons why almost 8,000 dealerships and garages have already subscribed to the codes, their Alternative Dispute Resolution (ADR) service and online training for the Consumer Rights Act 2015.