Jon Rognerud Podcast

Appreciating your customers, clients, patients is more important than you might think. There's another dimension I'd like to share today. While improving the quality of interactions with your customers is important ... through systems and processes that can be optimized through back end data - there is ONE thing that you probably have missed. You'll learn the obvious strategies you can use to improve quality of communication and customer support. There's a deeper level though... P.S. The word is: "gratitude". Here's the definition: "the quality of being thankful". That's the REAL KEY, boys and girls, and you'll learn why. -- This broadcast was sponsored by https://bit.ly/eventmasteryclass - a free training workshop on selling out tickets to events, workshops, conferences and seminars.