The Leadership Japan Series By Dale Carnegie Training Japan

1: Flexible Japan - Stop Dreaming

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Synopsis

Dale Carnegie Training Japan: http://japan.dalecarnegie.com/ Often, the issue is the structure of the service model. Employ the cheapest hourly labour, provide the barest minimums of training, have non-professional management and count the money. In the case of Japan, they can also exploit high levels of basic politeness.Hot milk is a by-product of coffee shops, but try getting a glass of hot milk if it isn’t on the menu.When my wife was pregnant with our son, she avoided coffee and tea, but wanted something warm to drink. She became pregnant while we were based in Sydney, Australia (during a temporary posting) and there was no hot milk on the menu, but flexible Aussies and so “no worries”.The same coffee shop would charge her a slightly different amount each time, depending on the serving staff on that shift. They would just decide what they thought it should cost, as it wasn’t already specified.Back in Japan, there was a sea of hot milk everywhere in coffee shop land, but staff always gave a firm “no”. And