Practice Management Nuggets

Have you ever said… “If only I had someone to ask!” Each month, we discuss your questions about practice management, human resources issues, clinic management best practices, procedures, resources, practical privacy tips, and more in Practice Management Success membership. In this Q&A, we're talking about: Can you use text messaging with patients? The short answer is, ‘Yes’. The longer answer is ‘Yes, but . . .  make sure that you are really clear about why you want to use text messaging, carefully plan the implementation and monitor its use.’  Listen to the full audio Q&A for my detailed response. Here are some audio highlights: 01:51 Patients want to use text messaging 02:24 Why text messaging? 04:59 Level of risk 06:33 Mitigation strategy 12:26 Bleen cloud based medical referral management system (Stitcher linkhttps://www.stitcher.com/podcast/jean-eaton/practice-management-nuggets/e/52478520) 13:19 ezReferral patient appointment management (Stitcher link https://www.stitcher.com/podcast/practice-m