Customers For Life

CFL 001: Your Most Valuable Employee

Informações:

Synopsis

Drip, drip, drip... that's the sound of money leaking out of your business. Put away the duct tape and bailing wire because in this episode we're going to show you exactly how to increase your sales and profits by investing in one key employee. When you look at your business from the world view of your customer, you begin to see interesting things. Often times, the decision to work with your business is determined at that first touch point, and the employee that is the greatest influencer in the decision making process of your prospect is your often times resting on the shoulders of one of your lowest paying employees.  Who is this mystery person? Invest in this person heavily because they are either winning business for you, or losing it for you.