Customers For Life
CFL 009 - An Overlooked Threat To Your Business: The Emotionally Detached Employee
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:15:23
- More information
Informações:
Synopsis
You have one shot to get it right with a customer; maybe two if you're extremely lucky. Employees who are detached emotionally are extremely damaging to your brand because the assumption customers make is that this employee is a perfect reflection of the brand promise - good or bad.
