Critical Update
How Veterans Shaped a Coronavirus Chatbot
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:16:28
- More information
Informações:
Synopsis
“What do you need help with today?” That’s how the Veterans Affairs Department’s first chatbot starts a conversation with a user. The department launched the bot to help vets navigate health care and benefits during a surge of coronavirus-related inquiries. CTO Charles Worthington and Presidential Innovation Fellow Dr. Kaeli Yuen discuss creating the bot with vet input and under an intense time crunch.