Cues Podcast

$4.8 billion MSU Federal Credit Union, E. Lansing, Michigan, hires about 10 new staff members a month. The first question these employees tend to ask the organization’s president/CEO is, “When is everyone going to stop saying ‘hi’ to me?” or “When is it going to be real?”That president/CEO, CUES member April Clobes, explains in this episode of the CUES Podcast how she responds to such questions: “I tell them, ‘Nope, that’s the daily real. It continues if you continue it. How will you greet the next group of new employees?”Clobes says the credit union makes a concerted effort to have a stand-out culture—one that will both attract and retain employees. Something must be working because, in February, MSU FCU was named as one of the top 100 workplaces for women by Fortune magazine for the third consecutive year. It also has received numerous other awards for being a great place to work and its community involvement.“I get a lot of questions from employees about our culture and worrying that it’s going to change,”