Tacoincidence with Scott Porter

Wow the Bugs Out with David Royce from Aptive Environmental

Informações:

Synopsis

"It's trickle-down happiness."Our take on the tacos at Tacos Tu Madre (2:30)How David designed Aptive differently from all his previous companies (6:22)Secret #1: Create great company culture (6:38)Secret #2: Treat your team really well (9:00)Why attitude and work ethic are more important than work experience when hiring (10:15)Secret #3: Be accountable for customer satisfaction (12:35)Secret #4: Get out and experience your customer's perspective (12:55)Secret #5: Out-WOW the competition (15:49)Why cleanliness in your physical space is so important (16:00)Secret #6: A customer's name is gold (20:32)Secret #7: It's the whole team (24:20)How to find exceptional people to hire (24:55)Secret #8: Increase happiness and develop leaders (29:10)The one thing David recommends leaders do to create successful companies (32:01)Secret #9: Differentiate to produce results (34:10)Secret #10: Customers pay more for increased happiness (35:20)Secret #11: Share your secrets, don't be selfish (39:12)Secret #12: Strive for your