Pureperformance Cafe

Roland Mungenast (https://at.linkedin.com/in/rmungenast ) is one of our Chief Software Architects for Dynatrace AppMon & UEM. He told me that one of the biggest challenges in the last year was the growing number of production installations of Dynatrace and the increased number of support tickets we saw. Roland explains how we started instrumenting Dynatrace with Dynatrace to capture more diagnostics information in customer environments where Dynatrace was not running smooth. This limited the effort when dealing with support issues and gives our engineering team more time to innovate on new product ideas. Want to check out the product Roland is helping to improve? Get your own Personal License @ http://bit.ly/dtpersonal