Managing Change

Guests: Mark Landis and Joan WinningtonMETRO Merchant Services is a white glove concierge service provider of merchant services.Their focus has always been on providing the best customer service in the industry. This strategy has worked well for Metro since they were recognized by two of the largest processors in the industry as having one of the lowest customer attrition rates they have ever seen!Their strength is the ability to work closely with merchants helping them to understand how their processing works, identify key areas where their fees could be lowered based on the type of cards they process and how information is being entered at the point-of-sale. Many times the savings is not in the rates being charged but how the transactions have cleared.Mark and Joan can be reached at (800) 771-3719 and website www.metromerchantservices.comPart 1 Get to Know the Details of Merchant Account Service Providers Part 3: How Smart WiFi is Replacing traditional engagement with your Customers & Clients.?