Managing Change

Date: November 7 2016Guest: Mark Landis and Joan WinningtonHow SMART WiFI has changed the way you interact with your clients?.METRO Merchant Services is a white glove concierge service provider of merchant services.Their focus has always been on providing the best customer service in the industry. This strategy has worked well for Metro since we were recognized by two of the largest processors in the industry as having one of the lowest customer attrition rates they have ever seen!Our strength is the ability to work closely with merchants helping them to understand how their processing works, identify key areas where their fees could be lowered based on the type of cards they process and how information is being entered at the point-of-sale. Many times the savings is not in the rates being charged but how the transactions have cleared.Mark and Joan can be reached at (800) 771-3719 and website http://metromerchantservices.com/Join Ronald and his guest Mark and Joan of METRO Merchant Services as they discuss th