Frost & Sullivan Podcasts

Digital Transformation of the Automotive Retail Industry

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Synopsis

Topic Discussed : Digital Transformation of the Automotive Retail IndustrySpeakers: Dr. Julia E. Saini, Associate Partner and Yeswant Abhimanyu, Principal Consultant, Mobility, Frost & SullivanDigital transformation of the global automotive retail market is driving the need for customer-centric retail strategies and innovations along with omnichannel touch-points and a refined customer journey.Key Questions This Briefing will Answer:• How are regional preferences driving the push to sell retail vehicles online in the future—across new and used cars, after-sales, services, and financing?• Which companies must realign their strategies to include digital retail initiatives and a customer-centric approach?• What are the digital KPIs (key performance indicators) and new digital roles impacting automotive retail as organizations undergo digital transformation?For further insights, please join us for future podcasts and to know more about our Growth Partnership Services, reach out to digital@frost.com or click h