Shr Soundbites

Paulina Levo, Assistant General Manager, with Drury Hotels, joins me from St. Louis, Missouri. No Drury hotels have closed, so all the learning to function amid a pandemic happened on-the-fly. Key takeaways: -U.S.-based, family owned and operated, 150 hotels -Remained open amid the pandemic. -Corporate and leisure guests historically. -Marketing function out of HQ -Advice for hoteliers? From an operations standpoint, think like an owner. Caring of your hotel, your team.