Ft Listen To Lucy
Listening to customers can be bad business
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:05:19
- More information
Informações:
Synopsis
Management accepting humiliation in order to satisfy customers seems like a good thing but Gap’s climbdown on its new logo is feeble, says Lucy Kellaway See acast.com/privacy for privacy and opt-out information.