Public Risk Management

Joyce Dunn is the Vice President and Managing Director for the Jacobson Group, running different executive-level searches for multiple organizations. Acknowledging the existence of emerging human resource shortage, she shares her expertise on how ERM tackles the new impending risk within the insurance industry. ERM platform has enjoyed much success in the insurance industry ever since its formal implementation in 2002. At first utilized as risk management strategy for such future events as finance, operation, compliance risk etc., ERM has recently included new target areas of interest such as customer service, ethics, or moral complaints. Also more importantly, it now includes talent risk management.