Hard Facts

Quality feedback from your customers can be priceless information capable of pinpointing the strengths and weaknesses of your business, the needs and wants of your customers and, in turn, leaves you with a better idea of how to sell to them. Are you doing all you can to make the conversation happen naturally? Are you focusing on their experiences and not you? Listen to this edition of Hard Facts to learn what you should be doing to start the conversation, what to consider including in that conversation and how to move forward with their feedback in mind.