Foundr Magazine Podcast | Learn From Successful Founders & Proven Entrepreneurs, The Ultimate Startup Podcast For Business

Victor Chan bought a $2,000 engraving machine off Amazon to make his girlfriend Jess a necklace — a hand-engraved star map of the exact moment they met. She thought it was the most thoughtful gift she'd ever received, and two weeks later they had a store. Two years on, By Lumine is doing $30–40K a month and Jess has quit her accounting job to go all in. A software engineer and a Big Four accountant — both with zero e-commerce or marketing experience — they started with $100 worth of blank pendants, cardboard packaging with a sticker logo, and a lot of figuring it out on evenings and weekends. What they built is a fully customisable, hand-assembled personalised jewellery brand where no two pieces are the same, consistently hitting 10x growth year on year. In this episode, Jess and Victor get completely honest about what the first two years actually looked like — two weeks with zero sales after launch, wasted batches from engraving errors, influencer gifting that went nowhere, and how US tariffs hit them just