Exit Coach Radio

              Read the 5-minute summary for this episode and many others at owl.ceo. The OWL (Owner Wisdom Library) turns insights from more than 1,200 Exit Coach Radio interviews into short, practical lessons for business owners on growth, leadership, operations, and exit planning. How should leaders handle a workplace issue when the facts are unclear and the stakes are high? In this episode of Exit Coach Radio, Bill Black talks with Hattye Knight, human resources professional, author, speaker, radio host, and trainer, about one of the most important and sensitive responsibilities in employee relations: conducting a fact-finding investigation. Drawing on her extensive background in HR and workplace issues, Hattye shares practical insight into how organizations can respond more effectively when concerns arise involving employees, policy, conduct, or workplace conflict. This conversation explores the purpose of a fact-finding investigation and why getting the process right matters so much. Hattye explains how