Face Forward

In this week's episode of the Building Better Cultures podcast, Scott McInnes speaks with Kim Bohr, President and COO of Spark Effect, about the critical role of trust in organisations. They discuss the findings from the report 'Trust in Turbulence' which breaks down trust into measurable domains and emphasises its importance as a competitive advantage. The conversation explores how disruptions, such as the return to office policies, impact trust, and how organizations can build and rebuild trust through effective communication and leadership practices.  Takeaways:  Trust is a measurable and critical component of organisational success.  Disruptions can erode trust in everyday interactions.  Return to office policies must be communicated effectively to maintain trust.  High trust organizations see better performance and retention rates.  Low trust environments lead to increased turnover and disengagement.  Younger generations prioritize alignment of values with their empl