Curated Experience
# 59 - The Contact center of the Future
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:30:58
- More information
Informações:
Synopsis
Bob Furniss and I prognosticate on what the future of the contact center would look like. Starting with its mission What skills the people will need Goals and Metrics Reward and Incentive
