Smacc

Natalie May & Roisin McNamara discuss a young person’s experience of critical illness. They are joined by Ema, an 11-year-old girl who had a scary time when she was diagnosed with tracheitis. Experiencing critical illness is  scary for anyone. However, when you are a young person, this terrifying experience is amplified. Natalie and Roisin tell us what we as clinicians can do or think about differently to provide a better patient experience. Although she is young, Ema provides some salient points about what doctors and nurses do well and what they can do better. The main take away boils down to clear communication. Medical professionals often think they are explaining things thoroughly. However, the words they use, and the speed of the delivery of those words, leaves a patient feeling confused and scared. On top of that, a patient's experience of critical illness leaves them exhausted, in pain and unable to effectively communicate. Bringing one’s awareness to this can assist when we are deciding how and w