Boiling Point Podcast

Cooperative Banking   Reintroducing Richard Vaillancourt and Omista  No customer likes to be treated like a number, but no doubt you have experienced a lack of personal service if you have a relationship with many large organizations. It is impersonal with low interaction, often you are left on hold for a number of minutes if you called in, and sometimes the experience is down right unfriendly. If the previous examples sound familiar and it relates to your bank, perhaps you should give a credit union a try.  Richard Vaillancourt is the CEO of Omista Credit Union in New Brunswick, which manages assets of over $300 million. What sets places like Omista apart from your traditional chartered bank is a focus on community. In fact, Omista keeps all of its activities local and New Brunswick based. Omista’s commitment to community has gone even further by subscribing to a triple bottom line by becoming a B Corp. When you consider that Omista offers a carbon copy of the services offered by traditional banks it mak