Reputation Revenue

Your dealership is online. Your inventory is online. Your customer is online. The big question is, where are YOU? Most dealership employees that are customer facing will answer that question by saying  “I am on point" or “I am working the phones” or “I am answering leads.” If this is your truth, it’s time to reevaluate your business development plan. Car shoppers are searching online for your product, but they are also in a desperate search for someone who will help facilitate their purchase. They’re looking for evidence from a professional that proves they care about providing a positive buying experience for their customers. In this coaching exercise you will be asked four powerful questions that are designed to help you calibrate your professional navigation system, and put you where your customer are. Feeling inspired? Find more motivational nuggets by visiting www.reputationrevenue.com