Fm World

In celebration of this year’s World FM Day on 17th May, FM World ran a sixty-minute live audio broadcast from its London offices. Entitled ‘Facilities Management Worldwide’, the hour’s discussion covered the global state of the facilities management sector in 2017, highlighting the various issues facing FM professionals around the globe. The broadcast focussed on several key themes: the increasing importance of people skills and the customer experience; the need for more and more structured education; the greatly varying state of the outsourced service market; how technology is impacting the FM function; and the perception of FM's value to organisations as seen through different countries. Martin Read and Jamie Harris were joined by BIFM's Neil Everitt in the studio, Nigel Lucker of the Foreign and Commonwealth Office, speaking live from Singapore, as well as a range of international correspondents talking about FM in France, Finland, Hungary, Ireland, the USA, Trinidad and Tobago, Brazil, Botswana, South