Salestuners: B2b Sales Training And Coaching From Prospecting To Negotiation And Closing

111: Scott Brown | Mastering Messaging and Putting Your Audience First

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Synopsis

Takeaways Figure Out the Why First: Nearly everyone you come across knows ‘what’ to do, but do they know ‘why’ to do it? If they know, do you? As you work through building a hook that resonates with your target audience, it’s critical you understand their why. Then, and only then, you can deliver your what in a bite-sized manner they can understand. Your goal is to get them to hear it and say, “hmmm… that’s interesting, tell me more” or “hmmm… how do you do that?” Numbers Only Support a Decision that’s Already Been Made: If you’re using statistics early in your sales process, please stop. Nobody buys things because of the numbers. This may even sound crazy, but nobody even remembers the numbers or statistics you cite. They do, however, remember the way the numbers made them feel. We’ve talked a lot on this show about how the brain works, but it bears repeating, human beings do not make decisions logically. They make them emotionally and then use rationality to justify their decision Determine the One Hill Y