Salestuners: B2b Sales Training And Coaching From Prospecting To Negotiation And Closing
114: Amy Volas | Why Too Much Discovery Can Hurt You
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:32:38
- More information
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Synopsis
Takeaways: Use the Information You Get: Every salesperson has been told they need to ask great questions, but here’s the deal, if you don’t actually listen to the buyer and use the information they give you, what was the point to begin with? Yes, you have to uncover some kind of pain and tie it to a compelling event, but how many times have you made your prospect feel like they’ve wasted their time with you by asking questions they’ve already answered either to you or to an SDR who set the meeting for you? I understand you have an agenda you want to get through, but as Amy says, you have #TwoEarsOneMouth for a reason. Connect the Dots: Salesforce is a place for data, not a place for reps to be successful. I know you have sales stages to update, but forget about them for just a minute. Go ask the last five customers who bought from you what they liked about their sales experience with you. What didn’t they like? Where did they feel there was friction? As you start to understand what your buyers actually wan