Work From Your Happy Place With Belinda Ellsworth

Joel Bines is managing director and co-head of the Global Retail Practice at the business consulting firm AlixPartners. He is widely regarded as one of the world’s leading operational strategists with a 30-year track record of improving performance at retailers, brands, and consumer companies.Among the media that look to him for analysis are The New York Times, Business Insider, CNBC and the Wall Street Journal, among others.He is also an author of the No.1 Best Selling Book “The Metail Economy”

Episode Summary -A negative review is always fearful & heart-breaking for any business owner.But the question lies in what you do after you receive a negative review? Do you ignore it, or do you try to rectify it?In today’s technology era, where all the pieces of information are available at the tip of our fingers, a negative review can affect your business.
In this episode, Joel Bines talks about how to engage with your customers and how to build loyal customers for your business.Before approaching you, people t