Item 13: An African Food Podcast

E3: Getting Customer Experience Right with Maureen Atebawone

Informações:

Synopsis

Maureen Atebawone, a customer experience specialist, is the founder of Bawoni Consult. After studying in Ghana and Canada, respectively, she made the permanent move to Ghana in 2015 and decided to set up her consultancy to address the rampant lack of service quality in Ghana's hospitality industry. With a focus on Food & Beverage and Lodging businesses within the hospitality industry, Bawoni Consult focuses primarily on providing operational consulting and resources to SMEs within the industry. She spends her free time exploring Ghana's beaches, exploring wellness and self-care and working on her passion project, Mystery Diner Ghana - an online platform where consumers can anonymously review restaurants in Ghana. Find Mystery Diner Gh & Bawoni Consult on Twitter, Instagram & Facebook Follow Item 13 on Facebook , Instagram and Twitter esSense 13 is on Facebook , Instagram and Twitter Don’t forget to subscribe & leave us a review! ---- Heard some unfamiliar words on the show? Here’s a quic