Empowered Patient Podcast

Amanda Bury, Chief Commercial Officer at Infermedica, emphasizes the need for better care navigation tools to help educate patients about care options and appropriate providers to address their concerns. AI-powered care navigation also supports clinicians by identifying patients who need in-clinic attention, those who can be helped through a telehealth visit, or those who can be given instructions about self-care at home. Amanda addresses the need for education and trust when bringing AI to healthcare and the positive impact these technologies can have on alleviating the shortage of healthcare workers.   Amanda explains, "Taking it a step further is this new wave of care navigation tools, which takes that search match a step further. It leverages more of a question-and-answer capability to help route, manage, and navigate patients to the best care choice, whether inside a hospital via a telemedicine appointment or maybe they can even self-care at home. So, care navigation tools have evolved quite a bit, and