Customer Service Academy
155: Smarter Chatbots + AI to Delight Customers With Peter Voss
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:28:14
- More information
Informações:
Synopsis
In this episodes we invite Peter Voss from Aigo.ai into the studio to talk about Artificial Intelligence and how it can reduce friction for customers and consumers. Visit https://thetonyjohnson.teachable.com/ to invest in your sales team. - Don't let the rulebook get in the way of creating great customer experiences. - Hyper pesonalization is a key way to build loyalty by customizing experiences and recognizing customer preferences. - Great automation can help you win during your peak periods by serving customers more quickly. - Cognitive AI will be a game changer to help supplement contact center agents and serve customers more effectively than generative AI. Get in touch with Peter Voss: https://aigo.ai/ It's time for the great service comeback! Visit Visit https://ignite-your-customer-service-master-class.teachable.com/p/six-canons-of-customer-service to invest in my latest virtual hospitality program. Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background