Mgma Small Talk

Welcome to the Women in Healthcare podcast. In this episode, our host Adrienne Lloyd engages in a compelling discussion with her former Mayo colleague and healthcare leader, Carrie Koh. Together, they bring their wealth of experience in navigating the challenges of leadership within the healthcare industry to the forefront.Throughout their conversation, Lloyd and Koh emphasize the vital role of empathy, trust, and psychological safety when confronted with difficult situations. They delve into the significance of self-awareness, active listening, and the power of building connections as drivers of positive change.Takeaways:- Focus on empathy, safety and solutions rather than just complaints when working with teams- Slow down, ask questions, take small steps and be patient rather than overplanning- Leaders should understand perspectives, make time for reflection and build trustResources:MGMA PodcastsCarrie Koh TEDx TalkWomen in Healthcare PodcastsMusic:"Pablito's Way" by Paolo Pavan courtesy of Free Music Archi