Louder Than Words | Creative Talks With John Bonini

#46 | Emily Triplett Lentz | Behind the Content at Basecamp, Help Scout, and Calendly

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Synopsis

This week, I sit down with a friend and and someone whose work I've long admired––Emily Triplett Lentz. Emily has one of the most prolific and legendary resumes in content marketing, working for brands like Basecamp, Help Scout, Loom, and currently, Calendly. Things discussed in this episode: Community plays a crucial role in content marketing as it helps build trust and loyalty among target audiences.Basecamp's non-traditional approach to content, driven by strong opinions and clarity in messaging, contributed to its success and loyal following.Synthesizing information from various sources and incorporating different perspectives can lead to more impactful and insightful content.Embrace cultural conversations surrounding your brand and educate your audience to shape the narrative.Leverage your audience's voice to amplify your brand message.Content is the fuel for important campaigns and initiatives.Consider the unique characteristics and needs of your company when developing content strategies.Timestamps(00: