Cues Podcast

Fintech, including artificial intelligence, is at the top of many credit union leaders’ worry list for 2024.The guest in this episode of the CUES Podcast, Scott Snyder, has ideas for how to approach these concerns that should be steadying. A recognized thought leader in technology and innovation, Snyder has more than 30 years of experience in emerging technologies, business strategy and innovation, and digital transformation for Global 1000 companies.When it comes to emerging and potentially disruptive technology, Snyder says, “the biggest fear of any leader, and I'll throw boards into that as well, is being on either side—either investing too early and too much or being too late and being caught flat-footed and … getting left behind.”Snyder recommends in the show two approaches leaders can take to best manage this kind of technology. The first is “bottoms up, rapid experimentation.”“Let certain populations in your company actually play with this technology … so they … (can) see what's possible and