Screw It, Just Do It | Alex Chisnall Chats With Ray Kelvin, Richard Reed, Steven Bartlett & Others Every Week. Alex Chisnall:

"It was fairly difficult. It was more difficult to retain our first customers  than get them onboard. Acquiring the first few customers wasn't a big thing.  It was retaining them and stopping the churn rate them. It was one of our downfalls at the start, we didn't onboard them fully. We didn't have our customer support in place. What we quickly understood was that getting customers was isn't as hard as retaining them." On today's episode of StartUp Saturday I welcome Dominic Chapman, co-founder of StemX.  StemX are a video interviewing platform for recruiters, HR teams and business owners. Designed to enhance and simplify both employer and employee experiences online. Dom's mission is to disrupt the recruitment industry where candidates are assessed on more important qualities than what's just written on a CV.  Let's StartUp!