Ieltscast

Lesson 139 | Part 3: Complaints☹️

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Visit the blog! https://ieltsielts.com/ Get full lessons! https://www.youtube.com/c/IELTSRyan/join What do people usually complain about in public places? In public places, people commonly complain about inadequate facilities, poor sanitation, noise levels and overcrowding. When people complain, do they usually do it verbally or in writing? I think it depends on the situation and size of the problem. For smaller nuisances, verbal communication seems to be more prevalent. People tend to voice their concerns directly to the relevant authorities or service providers, perhaps to get an immediate response. I think written complaints would be more common for complex or ongoing issues, such as noise coming from a construction site. Do you think social media has changed the way people complain about services or products? Oh yes, it certainly has. Platforms like Twitter and Facebook allow individuals to voice their concerns instantly and to a broad audience. This not only puts pressure on businesses to address issues