Deal Talk

What to do if there is a problem with your deal or the vehicle Watch out for the problems lists on the net They either suggest the wrong thing or can’t explain it If your deal has a problem Factory problems must follow a plan Due diligence, due process Follow the Chain of command Salesperson, Manager, Dealer principal or GM Manufacturer (Company.com) and the bank   Better business (BBB.org) Attorney general (your state.gov/attorney general) FTC (federal) UDAP statutes will help Attorney last Assertive and persistent, not aggressive