Empowered Patient Podcast

Dr. Karlene Kerfoot, Chief Nursing Officer at symplr, points out the challenges nurses and doctors face when dealing with technology in the workplace.  The disparate systems and lack of data integration make it difficult for clinicians to perform necessary duties and have moments that matter: time to provide the kind of care patients require. Karlene highlights the potential for AI and robots to alleviate some of the inefficiencies in the workflow and the need for frontline staff to be part of the decision-making process to ensure advanced technology solutions meet real needs.   Karlene explains, "We do have to deal with the technology to make it easier for people to work. For example, the nurse manager, when they want a staff and schedule, sometimes they have to go through six to eight disparate systems that don't talk to each other. So they have to go into one system and then out, and another system and out, and another system and out. So, at the end of the day, they're quite fatigued and have a lot of tec