Cues Podcast

CUES 154: A Leader Who Listens and Pays His Good Fortune Forward

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Synopsis

Terrance Williams says it was his dad who taught him to be a leader who listens, an intern who asked him how he knows insurance is still the right career for him and his parents together who instilled in him his mantra of “paying it forward.”In this episode of the CUES Podcast, Williams, the new president/CEO of CUESolutions provider TruStage®, illustrates his leadership style by describing his approach to having lunch.“I want to make sure that everyone’s comfortable engaging with me,” says Williams. “When I go get lunch, I talk to everyone in the cafeteria, regardless of their role, and regardless of what they do, and I want them to view and see me as someone that's approachable as someone that they can talk to and engage with—and give me feedback, give me a suggestion, give me a thought. (That) doesn’t mean we’re going to do everything that comes my way, but I always want to maintain that open forum, so that people are comfortable coming to me and approaching me."Williams explains in the show how