Customer Service Academy
147: Win the Holiday Hustle to Delight Your Customers and Employees
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:19:43
- More information
Informações:
Synopsis
In this episode, I talk about thriving through the holiday season - excelling in customer experience and employee engagement. This will help you grow your sales and your reputation. Invest in my 5-star rated course on Customer Experience and Leadership: http://6canons.com/ - Keep a close eye on how often you are asking for donations or tips from your customers - balance that so that don't feel manipulated - Keep your customer experience top of mind with personalized moments, steamlined shopping processes - Ensure your team feels cared for by prioritizing recognition, supporting wellness, and creating opportunities to learn and grow throughout the year It's time for the great service comeback! Visit http://6canons.com/ to invest in my latest virtual hospitality program. Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his comm