Convenience Matters

Convenience retailers share how the The Good Jobs Strategy is helping their companies increase employee productivity, contribution and motivation. Hosted by: Henry Armour, President & CEO, NACS About our Guests: Zeynep Ton, Professor, MIT Sloan School of Management, President, The Good Jobs Institute Zeynep's research focuses on how organizations can design and manage their operations in a way that satisfies employees, customers and investors simultaneously. In 2014, she published her findings in a book, "The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits." Zeynep cofounded the nonprofit Good Jobs Institute to help companies transform through assessments, workshop, and longer-term partnerships. In 2023, Zeynep published “The Case for Good Jobs: How Great Companies Bring Dignity, Pay & Meaning to Everyone's Work.” NACS partners with the Good Jobs Institute to bring the Good Jobs Strategy to the convenience store industry. Varish Goyal, CEO, Loop Neig