Empowered Patient Podcast

KimberLee Heidmann is the Executive VP of Patient Experience and Customer Success at Scout Clinical, a third-party provider of patient services for clinical trial participants and their families. As a global partner of sponsors of trials, Scout oversees travel, visas, housing and accommodations, and patient payments. Working with underserved communities and patients with rare diseases, Scout removes barriers to participation in clinical trials and supports researchers in their care of patients and trial protocols. KimberLee elaborates, "Right now, the focus in clinical research is very much on diversity and inclusion and health equity. We're excited about that because we're passionate about that here at Scout. We're uniquely positioned to help the sponsors and the sites with those hard-to-reach patient populations. You're seeing a lot more in clinical research, especially in the rare disease space, where we're even looking at cross-border enrollment and bringing patients from underserved populations to areas