Ocl Michigan

What is emotional intelligence, and why is it vital in a leader? Emotional intelligence is the ability to identify and regulate one’s emotions and understand the emotions of others. A high EQ, emotional quotient, as it can be referred to, helps build relationships, reduce team stress, defuse conflict, and improve job satisfaction. Researchers Van Rooy & Viswesvaran conducted a meta-analysis of 69 studies in 2004. (Meta-analysis is like a buffet of different studies.) Drawing on a vast amount of data, they concluded that, compared with average performers, strong cognitive ability was 27% more prevalent in top performers. However, high EI was prevalent in DOUBLE that amount (53%). Ultimately, a high EI means having the potential to increase team productivity and staff retention. That’s why when it comes to recruiting management roles, employers look to hire and promote candidates with a high ‘EQ’ (emotional quotient) – rather than IQ (intelligence quotient). Our guest today is alumni Erin Wojkiewicz from Gre